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Travelex services suspended due to malware attack

Worldwide overseas forex change firm Travelex has suspended a few of its on-line companies after the corporate found a software program virus in its system, in accordance with an announcement posted on Twitter.

Travelex stated a software program virus, found on New 12 months’s Eve (Dec 30), has compromised a few of its companies, with out giving additional particulars.

“As a precautionary measure in an effort to shield knowledge and stop the unfold of the virus, we instantly took all of our programs offline,” the corporate stated in its assertion.

Travelex claimed that investigations thus far point out that no private or buyer knowledge has been compromised and apologised for any inconvenience brought on. It added that overseas change companies are nonetheless obtainable manually on the firm’s community of branches.

TechCrunch reported {that a} Travelex consultant on Twitter additionally stated that workers are unable to carry out transactions on the web site or via the app.

“We’ve got deployed groups of IT specialists and exterior cyber safety specialists who’ve been working constantly since New 12 months’s Eve to isolate the virus and restore affected programs,” Travelex stated, with out specifying when full companies are anticipated to renew.

The system downtime has affected different companies together with Tesco Financial institution within the UK, which depends on Travelex for some companies. In a assertion, the financial institution stated its on-line Journey Cash companies are at the moment unavailable as a result of points at Travelex.

In keeping with the Guardian, clients in the US, France and Australia are additionally affected by the downtime as they’re required to attend longer to obtain their forex order via Travelex.

A verify on Travelex Malaysia’s web site confirmed that the web portal is at the moment unavailable as a result of upgrades.

Article sort: free

Consumer entry standing: 3

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