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Rise and future of e-wallets: Who survives?

WHILE e-wallets usually are not solely new in Malaysia, 2019 has been an aggressive yr for the business when it comes to consumer acquisition.

Thousands and thousands of ringgit of freebies and cashbacks are given out each month to entice shoppers, making it a recreation of survival of who has the deepest pockets.

Most gamers would nonetheless be within the pink because of the excessive acquisition value nevertheless it had positively given Malaysians an excellent push in the direction of going cashless and educating them about the advantages of e-wallets.

With a inhabitants of solely 32.6 million in Malaysia, having 48 or extra e-wallets within the nation is just too crowded. China, which has round 1.four billion individuals, is served primarily by WeChat Pay and AliPay.

The present enterprise mannequin of e-wallets with heavy subsidies and rewards will nonetheless be round nevertheless it won’t final lengthy because it won’t be sustainable in the long term.

The yr 2019 has positively seen extra Malaysians adopting cashless cost strategies and the e-wallet scene is beginning to head in the direction of a extra mature degree.

Plenty of e-wallets have since gone inactive because of the low variety of customers as in comparison with the massive boys like Contact’n Go eWallet, Enhance and GrabPay.

Even vcash, one of many e-wallet pioneers since 2017 which had the backing of Bhd, known as it quits and ceased operations starting Dec 1.

The RM30 digital stimulus by the federal government below the e-Tunai Rakyat initiative is ready to drive extra customers to maneuver in the direction of digital funds, in keeping with the Authorities’s aspirations of creating Malaysia a cashless society.

The initiative is predicted to profit some 15 million Malaysians, which is able to value the Authorities round RM450mil. — By ROYCE TAN


AS MALAYSIANS’ love for cashless funds grows past credit score and debit playing cards, this yr noticed the rise of e-wallets, which permit customers to make funds utilizing their smartphones.

Even the Authorities confirmed its assist for e-wallets on the Finances 2020 announcement, providing a one-off RM30 cost to Malaysians aged 18 and above and incomes beneath RM100,000 each year.

The RM450mil allocation will profit 15 million Malaysians with a verified account with chosen e-wallet operators.

To utilize e-wallet common, PayNet, which has Financial institution Negara Malaysia (BNM) as its largest shareholder and different main banks in Malaysia as joint shareholders, is pushing to implement an interoperable QR (fast response) code.

This enables shops to simply accept funds from any e-wallet utilizing one customary QR code, not like now the place a novel code is required for various distributors.

To this point, Financial institution Negara has granted e-money licences to over 40 firms, together with 5 banks, which is able to enable them to supply e-wallet providers.

E-wallets from Seize, Contact n’ Go and Enhance are among the most actively used up to now two years, in accordance with analysis performed by App Annie Intelligence, a cell information and analytics platform and iPrice Group, an info aggregator.The acceptance will solely develop as e-wallet is utilized in extra locations.

Contact n’ Go, for example, permits you to pay for parking by way of its e-wallet in 5 jurisdictions: Kuala Lumpur Metropolis Corridor, Subang Jaya Municipal Council, Putrajaya Company, Kuala Langat District Council in Selangor and Kota Baru Municipal Council in Kelantan.

Enhance, alternatively, is now accepted at Petron stations, which earlier solely accepted WeChat Pay. And Seize added extra retailers to its record, together with Tesco and Speedmart.

Nonetheless, because the e-wallet market turns into extra crowded, it’s inevitable that some will finally depart the market.

Late final month, Bhd’s vcash e-wallet was shut down after two years in operation.

Digi group chief digital officer Praveen Rajan mentioned the e-wallet enterprise was crowded and shoppers had been pushed to make use of it due to comfort, in addition to the heavy subsidies and rewards supplied. — By QISHIN TARIQ

Article kind: free

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